Returns & Exchanges

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We want you to love your Destination Wear purchase. Because many of our products are made especially for you when you order, our return process is a little different from traditional retail. Please review the information below before placing your order.

 

Made-to-Order Items

 

Because our products are produced specifically for each order, we generally cannot accept returns or exchanges for:

• Incorrect size selected when ordering

• Change of mind

• Color or style preference

We encourage you to review the product description and size guide carefully before completing your purchase.

Damaged, Defective or Incorrect Items

 

If your item arrives damaged, defective, or different from what you ordered, please contact us within 14 days of delivery. We'll work with you to make it right.

Please include your order number, a brief description of the issue, and clear photos showing the problem.

Once the issue is confirmed, we'll arrange an appropriate solution, which may include a replacement or refund at no additional cost to you.

 

Exchanges

 

Because our products are made to order, we currently don't offer traditional size or preference exchanges. If there is a problem with the item you received, however, please contact us and we'll be happy to help.

 

Refunds

 

When a refund is approved, it will be issued to your original payment method. The time it takes to appear in your account may vary depending on your bank or payment provider.

 

Questions? We're Here to Help

 

Not sure about sizing or have a question before ordering? We'd rather help you before you place your order. Please contact Destination Wear and we'll be happy to assist.

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